Welcome to our Terms of Use page.
Here you’ll find loads of useful info to help get you prepared before setting off your trip.
We Tuktukdude Leisure pvt ltd registered travel and tourism related entity under the Reg no of PV00201934 in Colombo Sri Lanka, having valid license to carry out the operations such as day and multi day trips/tours, airport/city or any other transfers, experience sharing or any other travel/tourism related activity in Sri Lanka.
All reservations making on http://www.tuktukdude.com will be instantly confirmed and the booking confirmation to be send to guest’s email direct after making the reservation.
Guests are free to change the travel dates, arrival flight information, participation date subject to availability, possibility and capability depending on the situation. However as a “Guest satisfaction oriented” entity we always trying to honur guest’s requests at our best capabilities so any of guest welcome to write their requests via email (info@tuktukdude.com), Whatsapp (+94770424646) or contact page on http://www.tuktukdude.com.
All payments making on http://www.tuktukdude.com handling by Webxpay, facilitated under the license of Hatton National bank PLC (Visa & Mastercard) and Nation trust bank PLC (Amex) Sri Lanka, All payments using Visa, Matercard or Amex credit/debit cards are secured and governed by laws and regulations that matching international standards.
In the event of cancellations occurring from guest’s end there will be 50%* refund (*50% out of = Amount paid – Bank fees, handling and currency conversion fees) will be issue until 14 days prior to participation date. No refund will be issued beyond that period. Also in the event of any cancellation occurring from the end of Tuktukdude due to climate/weather conditions, unavailability of service due to any operator related reason, guest can request alternative date for participation or guest having full right to request for full refund after cancellation.
All reviews displayed on http://www.tuktukdude.com are verified reviews made by past guests. Reviews making by non participants without confirmed reservation will not validated.
Safety is everything! We are highly recommending all guests to participate with proper medical conditions that matching requirement of any activity. Tuktukdude will not bear any damages, losses occurring because of own medical conditions of participant.
Guests are free to reach us at any point prior to participation, during the participation even after participation for any requirement related to reservation via email (info@tuktukdude.com), WhatsApp (+94770424646) or contact page on Tuktukdude. We are always happy to be the helping hand for our guest:)
How may we assist you? Feel free to reach us 🙂